AI receptionist built for chiropractors
Acute back pain at 9pm. A new patient with a referral. An existing patient rescheduling their third visit this week. Capture every pain-driven call, hold every recurring visit, and turn one new-patient call into months of compounded revenue.
What chiropractic practices actually deal with
Pain-driven new patients call when they're hurting
A homeowner threw out their back yesterday. They're Googling "chiropractor near me open today" and dialing. The first practice that says "we can see you in 90 minutes" wins the patient — and the next 12 visits, and the next year of follow-up care. Voicemail loses all of it.
After-hours interest is your highest-converting traffic
People who hurt at the end of the workday call at 7pm. People who pulled their back during weekend yardwork call Sunday night. Most of these calls hit voicemail and the moment of motivation evaporates by Monday. EMOR captures every one and books the next-morning appointment while the pain is fresh.
Recurring visit scheduling crowds out new business
Your front desk is on the phone with a patient rescheduling their Tuesday adjustment for the fourth time. Meanwhile, three new-patient calls hit voicemail. Recurring scheduling is high-volume and low-value per call; new-patient calls are the actual revenue lever.
New-patient LTV is months of compounded visits
A new patient on a 12-visit plan is $720-$1,440 in immediate revenue. Tapering to monthly maintenance adds another $600-$1,200/year. Cumulative LTV over typical 2-3 year care is $2,500-$5,000+. Each missed new-patient call is years of compounding revenue walking elsewhere.
What missed calls actually cost you
- 18 missed calls/week × 4 weeks = 72 missed/month
- 72 × ~30% would-have-converted to new-patient appointment = 22 new patients lost
- 22 × $1,500 average 12-visit care plan = $33,000 in monthly first-care-cycle revenue
- Compound across 2-3 years of maintenance care and one missed new-patient call = $2,500-$5,000 LTV per patient
How EMOR handles real chiropractic calls
Acute back pain — new patient, same-day urgency
"I threw my back out yesterday and I can barely move. Are you taking new patients, and can I get in today?"
EMOR confirms you're accepting new patients, captures basic pain history (when started, location, severity, any prior treatment), checks today's same-day availability, books the new-patient slot (which is longer than recurring adjustments — exam + X-ray + first adjustment), and sends a confirmation text with intake forms and the office address.
Same-day relief booked while the patient is motivated. Doctor sees the appointment with full pain history. Patient stops calling other chiropractors. 12-visit care cycle started.
Recurring patient reschedule
"Hi, I have an adjustment scheduled for Tuesday at 2pm but something came up. Can I move it to Wednesday?"
EMOR recognizes a recurring-patient call, looks up the appointment, confirms the patient identity, checks Wednesday's availability, moves the appointment, and sends an updated confirmation text. Captures the cancellation reason for analytics if relevant.
Reschedule handled in 30 seconds without taking your front desk's attention. Multiplied across 30+ reschedule calls a week, this is hours of staff time freed for new-patient acquisition.
Decompression therapy / package inquiry
"My friend had spinal decompression at your office and said it really helped her sciatica. What does that cost and how does it work?"
EMOR explains your decompression therapy at a high level (typical session count, what the patient experiences, candidacy considerations), shares package pricing if you have published tiers, and books the new-patient consultation since decompression candidacy requires evaluation. Captures the prospect's symptoms and timeline.
High-value decompression consultation booked. Doctor arrives with the right context for assessment. Package buyers are typically $1,500-$3,000+ in immediate revenue.
Built for the way chiropractic practices actually run
Same-day pain relief booking — captured 24/7
Pain-driven new patients have a 24-hour decision window. EMOR captures the call instantly, books the next available same-day or next-morning slot based on your acute-care availability, and sends the confirmation while the patient is still motivated. This is the killer feature for chiropractic — the moment of pain is the moment of conversion.
Insurance and cash-pay clarity in 30 seconds
During onboarding, you tell EMOR which insurance plans you accept (in-network and out-of-network) and your cash-pay rates. EMOR answers "do you take BCBS" or "what does it cost without insurance" instantly and consistently. Patients get a real answer; your front desk stops doing 30-second insurance lookups dozens of times a day.
Recurring-visit scheduling automated
Existing patients booking, rescheduling, or cancelling visits get a smooth, fast experience without taking your front desk's attention. EMOR confirms identity, looks up the appointment, makes the change, sends the confirmation. Front desk reclaims hours per week for new-patient calls.
Treatment-specific FAQs answered with the right tone
"Does the adjustment hurt?" "What should I wear?" "Will I need X-rays?" "Is decompression safe with a herniated disc?" — these are the qualifying questions that determine whether a prospect books. EMOR pulls answers from your knowledge base in a calm, reassuring tone that mirrors what a great chiropractic receptionist would say.
What chiropractic practices ask before signing up
Can EMOR handle the high reschedule volume in chiropractic?+
Yes — and this is one of the highest-leverage uses. Recurring patients (3x/week tapering down) reschedule constantly: work conflicts, kid pickup, weather. EMOR recognizes recurring-patient calls, looks up the appointment, makes the change, and confirms via text — without ever pulling your front desk into the call. For a busy chiropractic practice, this alone reclaims 5-10 hours per week of staff time.
Will EMOR explain decompression, ART, or other specialty treatments?+
You add these to your knowledge base during onboarding (what each treatment does, typical session counts, candidacy considerations, pricing if you publish it). EMOR answers from that knowledge base in a calm, professional tone. For specific clinical questions about whether a particular condition is treatable, EMOR is configured to defer to a consultation — which is the right answer in chiropractic anyway.
How does EMOR handle insurance verification?+
For "do you take X insurance" questions, EMOR answers from your in-network and out-of-network plan list configured during onboarding. For specific coverage details (what does my plan cover, what's my copay, am I within frequency limits), EMOR captures the patient's insurance info and either runs a real-time check via integration or routes to your billing team's callback queue with full context. Real-time eligibility integration is available on Professional and Enterprise plans.
Does it work with my chiropractic software (ChiroTouch, Genesis, Platinum, etc.)?+
EMOR books appointments into a calendar you control — Google Calendar, Outlook, or a dedicated EMOR calendar — which ChiroTouch, Genesis, Platinum, ChiroSpring, and most chiropractic platforms read as their schedule source. Direct API integration with the major chiropractic platforms is available on Professional and Enterprise plans.
Can it handle care-plan questions and package-plan inquiries?+
Yes. During onboarding, you describe your care plan tiers (12-visit acute care, 24-visit corrective care, maintenance plans, decompression packages) and pricing. EMOR shares these consistently and books consultations to determine the right plan for each patient. Package buyers are high-LTV — capturing them at the inquiry stage matters.
How does EMOR handle after-hours acute pain calls?+
EMOR is configured to recognize acute-pain calls (recent onset, severe pain, post-accident) and prioritize same-day or next-morning slots. Patients calling at 8pm get an answer about when they can be seen, not voicemail. The conversion rate on these calls is dramatically higher than a callback would have been.
Can it handle Spanish-speaking patients?+
Yes. EMOR detects the caller's language and conducts the entire call in Spanish if needed — no separate plan, no extra cost. For chiropractic practices in Florida, Texas, the Southwest, and major metros, this captures meaningful new-patient volume that English-only front desks miss.
How long until it's actually live?+
About 30 minutes. Sign up, walk through the onboarding wizard (your hours, in-network insurance plans, cash-pay rates, care plan tiers, treatment menu including decompression and ART, common patient FAQs), forward your business line, and the next call is answered. Most chiropractic practices set this up between patient flows and have it live by the next morning.
Stop losing chiropractic jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.