AI receptionist built for electricians
Sparking outlets at 11pm. EV charger quotes during the day. Panel upgrades that turn into $8,000 jobs. Answer every call, triage the urgent ones, and capture every project lead — without missing the next one while you're in an attic.
What electricians actually deal with
Electrical emergencies sound scary — and they are
Burning smell from an outlet. No power on half the house. Breaker that won't reset. Sparking when something is plugged in. The homeowner is genuinely worried about a fire and will call every electrician in the area until someone picks up.
You're in the attic when the next call comes in
Half your work is in crawlspaces, behind drywall, on top of poles, or wedged into a panel box. You can't answer the phone. Voicemail loses the customer to whoever did pick up.
EV chargers, panel upgrades, generators are big-ticket leads
A panel upgrade is $2,500-$5,000. A whole-house generator is $8,000-$15,000. EV charger installs ($800-$2,500) are coming in faster than you can quote them. Each one starts with a phone call. Miss the call, lose the job.
"Is this an emergency?" needs a real answer
A homeowner calls about a flickering light. Is that "call an electrician now" or "wait until business hours"? Without someone to triage, you either send a tech on a non-emergency or the customer panics and calls a competitor.
What missed calls actually cost you
- 12 missed calls/week × 4 weeks = 48 missed calls/month
- 48 missed × ~30% would-have-converted rate = 14 jobs lost
- 14 jobs × $240 average ticket = $3,360 in monthly lost revenue
- One missed generator install ($10,000+) pays for EMOR for 5+ years
How EMOR handles real electrical calls
Burning-smell outlet emergency
"There's a burning smell coming from one of my outlets and the breaker keeps tripping. Should I be worried? Can someone come out tonight?"
EMOR confirms this is a genuine fire-risk emergency, walks the caller through immediately turning off the breaker for that circuit if they can identify it (safety first), confirms 24/7 dispatch, captures the address, and books the emergency call into your on-call rotation.
Emergency dispatched. Customer's house is safer because the breaker is off. Tech arrives knowing exactly which circuit and what to check first.
EV charger install quote
"I just got a Tesla and I need a 240-volt outlet installed in my garage. What does that cost and how long does it take?"
EMOR explains EV charger pricing depends on panel capacity, distance from the panel to the install location, and whether the panel needs an upgrade. Asks panel age, panel amperage, and garage location relative to the panel. Books an in-home assessment.
EV install lead captured with all the qualifying detail. Tech arrives prepared and quotes accurately on the first visit.
Panel upgrade during a renovation
"We're finishing our basement and the contractor said we need to upgrade the electrical panel. Do you guys do that, and roughly what does it run?"
EMOR confirms you do panel upgrades, asks current panel size (60/100/200 amp), home size, and renovation scope. Explains why an in-home assessment is needed instead of quoting blind, and books the appointment with all qualifying detail.
High-value panel upgrade lead captured. Renovation contractor satisfied with fast response. Tech arrives knowing it's a basement-finish project.
Built for the way electricians actually run
Emergency triage configured per business
You define what counts as an emergency for your shop — burning smell, sparking, no power, breaker won't reset. EMOR uses your rules to triage calls into emergency dispatch vs. routine scheduling. No more sending a tech for a flickering bulb at midnight.
Knows the difference between a $200 service call and a $10k install
EMOR is configured to recognize project inquiries (panel upgrade, EV charger, generator, sub-panel, lighting renovation) and qualify them with the right detail before booking the assessment. Project leads land in your CRM with full context.
24/7 emergency coverage at flat $149/mo
A live answering service costs $400+/month and still routes most calls to a callback. EMOR handles the conversation end-to-end — emergencies dispatched, projects scheduled, code questions answered from your knowledge base — for less than a single missed service call.
Handles permit and code questions from your knowledge base
Customers ask about permit costs, inspection scheduling, GFCI requirements, code-compliance for renovations. EMOR pulls answers from your knowledge base instead of taking a message. Real questions answered live; the complex ones get the right callback flagged.
What electricians ask before signing up
Can EMOR actually tell the difference between a real emergency and a routine call?+
Yes — and you set the rules. For electricians, common emergency triggers (burning smell, sparking outlet, no power, smoke from panel, breaker won't reset) route into priority dispatch. Routine calls (flickering light without burning smell, light switch replacement, dimmer install) go to normal scheduling. The triage is configurable in your dashboard.
What does EMOR say when a homeowner asks for a quote over the phone?+
EMOR is configured to never quote installs, panel upgrades, or generator work over the phone — every job depends on panel capacity, run distance, and existing wiring. Instead, EMOR explains why an in-home assessment is needed, can give a "starts at" range if you want, and books the visit. You stop losing leads to "they wouldn't give me a number" while avoiding bad quotes.
Can it walk a panicked homeowner through turning off a breaker?+
Yes. For genuine fire-risk situations (burning smell, smoke, sparking with active power), EMOR is configured to walk the caller through identifying their main panel and turning off the affected circuit while the technician is dispatched. Customers remember that kind of help — it's a major trust builder on emergency calls.
Does it handle permit and inspection-scheduling questions?+
You add common code/permit answers to your knowledge base during onboarding (or anytime later) — typical permit costs in your jurisdictions, who pulls the permit, who schedules inspections, GFCI requirements for renovations, etc. EMOR answers live. Questions outside that knowledge base get flagged for a callback so a real human handles the nuance.
Will it integrate with my scheduling app (ServiceTitan, Housecall Pro, Jobber)?+
EMOR books into a calendar you control — Google Calendar, Outlook, or a dedicated EMOR calendar. ServiceTitan, Housecall Pro, Jobber, and most field-service platforms read these calendars and pull bookings into your dispatch. Direct API integration is available on Professional and Enterprise plans.
How does EMOR handle calls when one of my techs has the on-call phone?+
EMOR can be set as the answering line for after-hours calls and forward only true emergencies to your on-call tech's cell, while booking routine calls into the next-day schedule. Your on-call tech only gets woken up for actual emergencies. Reduces burnout, keeps coverage intact.
How long until it's actually live?+
About 30 minutes. Sign up, walk through the onboarding wizard (your service area, hours, emergency rules, common code/permit answers), forward your business line, and the next call is answered. The wizard asks the same questions you would train a new dispatcher with — but only once.
Stop losing electrical jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.