AI receptionist built for locksmiths
A stranded customer at 2am calls every 24-hour locksmith until someone answers. Be the one who answers — without ever pulling your tech off the road to take a phone call.
What locksmiths actually deal with
Stranded callers will dial every listing on Google
Lockout at 11pm in a parking lot. Kids in the back seat. The customer is calling every 24-hour locksmith listed within 20 miles. Whoever answers first — and confidently gives an ETA — wins the $125 service call. The other 8 listings get nothing.
Your locksmith is driving — they shouldn't answer the phone
You're behind the wheel between jobs. The next call comes in. You either ignore it (lose the customer) or pull over to take it (waste 5 minutes that pushes the next customer's ETA). Neither is good.
ETA confidence is the entire conversion
A panicked customer doesn't want "we'll send someone soon." They want "I have a tech in your area, his ETA is 22 minutes." Without dispatch software handling the call, you can't give that answer fast — and the customer hangs up on you to call the next listing.
Per-call revenue compounds fast
Each lockout is $75-$200. A high-security or transponder-key job is $250-$500. Even one extra captured call per day at average ticket is $4,000+/month in pure revenue you couldn't serve before because nobody was at the phone.
What missed calls actually cost you
- 20 missed calls/week × 4 weeks = 80 missed lockouts/month
- 80 missed × ~50% would-have-converted (high — they need help NOW) = 40 jobs lost
- 40 jobs × $110 average ticket = $4,400 in monthly lost revenue
- One missed transponder-key job ($400+) covers EMOR for 2+ months on its own
How EMOR handles real locksmith calls
Car lockout in a parking lot — late night
"Hi, I locked my keys in my car and I'm at the Walmart parking lot on Main Street. Can someone come out tonight?"
EMOR confirms 24/7 mobile dispatch, captures the exact location (parking lot, cross streets, vehicle make/model so the tech brings the right tools), confirms the service-call price, gives an ETA based on your active service area, and texts the customer the technician's name and ETA in real time.
Tech rolls with the right tools and a confirmed customer. Customer stops dialing other locksmiths the moment they hang up. Job billed in 25 minutes.
Home lockout with kids inside
"I locked myself out of my house and my two kids are inside. They're fine for now but I need someone fast."
EMOR treats this as priority urgency, captures the address, asks the lock type (deadbolt, knob, smart lock), confirms the closest tech's ETA, and dispatches immediately. Stays calm-and-reassuring during the conversation.
Priority dispatch in motion. Customer feels taken care of in a stressful moment. Tech arrives knowing it's a child-safety priority.
Commercial after-hours lock change
"We had an employee fired today and I need to change all the locks at our office tonight before tomorrow morning. Can you do that?"
EMOR confirms commercial after-hours work, captures the office address, number of doors/locks, lock types (standard vs high-security vs electronic), and any access-control system already in place. Books the job into your evening dispatch and flags it as commercial-priority.
High-value commercial job booked. Property manager keeps building secure overnight. Tech arrives with the right hardware count.
Built for the way locksmiths actually run
Sub-second answer time on every call
A stranded customer is dialing locksmiths in rapid succession. The one who answers in under a second wins. EMOR picks up before the second ring and starts the dispatch conversation immediately. Voicemail loses; live answer wins.
Frees your tech from being the dispatcher
Your locksmith is driving between jobs. They shouldn't take phone calls behind the wheel and they shouldn't lose calls because they're mid-job. EMOR is the dispatcher. The tech gets job details on their phone and just drives to the next address.
Real ETAs, not vague promises
Configured with your active service area and approximate tech locations, EMOR gives realistic ETAs during the call ("about 20-25 minutes"). That confidence is what stops the customer from calling competitors after they hang up.
24/7 emergency dispatch at flat $149/mo
A traditional answering service for 24/7 lockout dispatch costs $400-$1,000/month and routes most calls to a callback. EMOR handles dispatch end-to-end at flat pricing — and captures more calls than any answering service because there's no on-hold time.
What locksmiths ask before signing up
Can EMOR actually dispatch a locksmith without a human in the loop?+
Yes. EMOR captures the customer's location, type of job (car/home/commercial lockout, lock change, key replacement), urgency, and contact info — then sends the job to your dispatch system or the on-call tech's phone with all the detail they need to respond. Your tech sees a complete job ticket; they don't have to make a follow-up call to figure out where they're going.
How does EMOR handle pricing questions for lockouts?+
EMOR is configured to communicate your service-call fee transparently up front (e.g. "Our standard car lockout is $95, paid when the tech arrives") so customers aren't surprised on-site. For variable jobs (transponder keys, high-security cylinders, full lock changes), EMOR explains pricing depends on the lock and quotes a range while booking the job.
What does EMOR do for genuinely emergent situations — lockouts with kids or pets inside?+
EMOR is configured to recognize child-or-pet-inside, locked-out-in-extreme-weather, and elderly-stranded scenarios as priority emergencies. These get the fastest available tech and a calm, reassuring conversation while dispatch happens. Customers remember the way they were treated on those calls — it builds the kind of reputation small locksmiths win on.
Can it tell whether the customer is in my service area?+
Yes. You set your service area during onboarding (zip codes, cities, or radius from a base). EMOR confirms or politely tells out-of-area callers they're outside coverage and can offer to refer them to another locksmith. No more sending a tech 45 minutes out for a $75 job.
Does it work for solo locksmiths or only multi-tech shops?+
Both. Solo locksmiths benefit the most — you can't answer the phone while you're actively unlocking a car, and EMOR captures the next call so it's waiting for you when you finish. Multi-tech shops use EMOR to dispatch across techs based on location and availability.
Can EMOR handle Spanish-speaking customers?+
Yes. EMOR detects the caller's language and conducts the entire call in Spanish if needed — no separate plan, no extra cost. For locksmiths in major metros and the Southwest, this captures lockouts that English-only services lose.
How fast can I get this running before the weekend rush?+
About 30 minutes. Sign up, walk through the onboarding wizard (your service area, service-call pricing, on-call tech contact, common job types), forward your business line, and the next lockout call is answered by EMOR. Most locksmiths set this up on a Thursday and have it running for the weekend.
Stop losing locksmith jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.